Many thanks to those of you who took the time to complete the Cellular Pathology user survey in 2018
You said
• More pathologists so more prompt results
• They appear to be under the greatest pressure in terms of staffing
• Consider using non paper forms to help reduce errors
• I would like to be able to access results via SystmOne for the RD&E
• Takes up to 3 weeks to give us a prostate biopsy result. This creates huge problems with our cancer pathway
• The number of patients for MDT discussion are capped. 30 patients only. This causes a delay in patient pathway.
We said
• We are in the process of implementing a new IT system which will improve the reporting process and build efficiencies into our laboratory systems. Results will be produced electronically. We are also installing a ordering communication system for GPs so that tests can be requested and reports received electronically.
• We are working on expanding our team in order to continue to meet the requirements of our service users.
You said
• Already very good (response to how might services be improved)
• Excellent service, but under-resourced, hence a long turnaround time for biopsies, which impacts on patient care
• Histopathology are working extremely effectively for the lung MDT a really outstanding service. Not only speed but excellent considered opinions.
• Speedy turnaround time. An excellent service
• The RDE Labs provide an excellent service on the whole & are always very polite & helpful when Clinicians ring for advice or email
We said
• We are delighted that our users are positive about our service. We will continue to act on your feedback to ensure our service is continuously improved.
